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Support2024-04-12T09:50:29-04:00

Technical support

Did you know that…
You can take care of a good portion of the regular maintenance of your
air-conditioning/heating equipment by yourself?

Here are 9 simple actions you can safely perform:

  • 1

    Replace your filters and cartridges when dusty or according to the manufacturer’s instructions. If your thermostat has a reminder option, remember to reset it!

  • 2

    Always keep your ventilation control (fan) in continuous operation mode for added comfort.

  • 3

    Clean the air outlet grilles at least 1 or 2 times a year.

  • 4

    Have the air duct layout cleaned every 4 to 5 years.

  • 5

    Clean the air exchanger filters, fan, heat recovery unit, and water drainage hoses every 6 months.

  • 6

    Replace humidifier components as the manufacturer recommends, usually once a year. These components vary according to your humidifier model (cartridge, gasket or cylinder).

  • 7

    Make sure to clear the space under your outdoor heat pump unit. Do not store anything underneath, and remove dead leaves and snow.

  • 8

    Clean the exterior of the outdoor unit with a standard garden hose.

  • 9

    Clean the interior of the unit following the manufacturer’s recommendations.

Need technical support?

Contact us by filling out this form or by calling us at 1 855 KLIMFAX.

A member of our team will answer your questions.

Don’t feel like doing it yourself? No problem!

Contact our emergency service immediately, toll-free at 1 855 KLIMFAX.

A service technician will take care of your request.

Always up to date on your maintenance!

Sign up for our annual maintenance service: the perfect way to make sure you never forget a service and save 10% off the regular price!!

To find out more about this service, click on the button below.

No heating in winter, major water damage, you are a person at risk in the event of a heat wave?

Contact our emergency service immediately, toll-free at 1 855 KLIMFAX. A service technician will take care of your request.

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© 2024 Klimfax - Tous droits réservés - LICENCE RBQ : 5637-9613-01 | Réflexion et création : MORIN PARTENAIRE STRATÉGIQUE
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