Legal Warranty of Proper Operation: Klimfax already offers 6 years of coverage on heat pumps and air conditioners
Your heating and cooling system plays a vital role in your home’s comfort. It keeps you cool in the summer, warm in the winter, and helps maintain healthy indoor air quality year-round. Since it represents a significant investment, it’s only natural to want to know exactly what protection you have after your purchase.
Quebec’s new Legal Warranty of Proper Operation will officially come into effect on October 5, 2026. Among other things, it provides 6 years of protection for new heat pumps and air conditioners.
At Klimfax, we’ve chosen not to wait.
Although the official implementation of this warranty is scheduled for October 2026, Klimfax is already providing its customers with 6 years of proper operation coverage, subject to applicable conditions. It’s one more way we offer peace of mind from day one while helping protect one of the most important investments in your home’s comfort.
In this article, we’ll explain what this warranty means, what it covers, what it doesn’t replace, and why regular maintenance remains essential to ensuring your system performs reliably for years to come.
1) What is the Legal Warranty of Proper Operation?
The Legal Warranty of Proper Operation is designed to protect consumers when an eligible product experiences a covered malfunction during a specified period. For heat pumps and air conditioners, that protection lasts 6 years, beginning on the date the equipment is delivered. In practical terms, if your system experiences a covered operational failure during that period, repairs may be performed at no cost, including eligible parts and labour, subject to the applicable terms and conditions. The goal is simple: to provide consumers with clear protection and help ensure homeowners aren’t left alone to deal with a major failure on a relatively new piece of equipment.
2) Klimfax is offering this protection before it becomes mandatory
The Legal Warranty of Proper Operation officially takes effect on October 5, 2026. However, Klimfax has chosen to offer an equivalent 6-year protection for eligible heat pumps and air conditioners starting today. This initiative reflects the way we do business: providing honest advice, delivering quality installations, and continuing to support our customers long after the installation is complete. Rather than waiting until this protection becomes mandatory, Klimfax has already made it part of our customer commitment.
3) Added peace of mind for your HVAC system
A heat pump or air conditioner is one of the most important comfort systems in your home. When it doesn’t operate properly, the effects are quickly noticeable: inconsistent temperatures, reduced performance, discomfort, or even a complete system shutdown. The Legal Warranty of Proper Operation helps cover eligible operational failures for a period of 6 years. When you choose Klimfax, you benefit not only from equipment that’s properly sized and professionally installed, but also from clear protection should a covered issue arise.
4) Protection that can stay with the equipment
One of the key advantages of this warranty is that it is attached to the equipment itself, not just to the original purchaser. This means that if you sell your home while the protection is still in effect, the warranty may transfer with the equipment to the new homeowner, subject to the applicable terms and conditions. This can be a valuable advantage when selling your property. A newer heat pump or air conditioner that has been professionally installed, properly maintained, and is still protected may become an additional selling point for prospective buyers. In addition to protecting your comfort today, this warranty can also help preserve the value of your HVAC investment.
5) What the warranty does not replace: regular maintenance
Even with 6 years of protection, routine maintenance remains essential. A warranty protects against eligible operational failures, but it does not replace regular maintenance. Problems resulting from inadequate maintenance, neglect, improper use, or misuse may not be covered. For example, a clogged air filter, an outdoor unit blocked by leaves or ice, or a system that has never been professionally cleaned can all reduce performance. Over time, these issues force the equipment to work harder, decrease its efficiency, and may lead to premature wear. Think of it like a new car. Even though it’s covered by a warranty, it still requires regular maintenance according to the manufacturer’s recommendations. The same principle applies to a heat pump or air conditioner: the better it’s maintained, the more efficiently and reliably it will perform over the long term.
6) Why preventive maintenance pays off
A well-maintained HVAC system offers more than warranty protection. It also provides greater comfort, improved performance, and better energy efficiency. Over time, dust, debris, and normal wear can affect various system components. Even if your equipment continues to operate, it may become less efficient and consume more energy to maintain the desired indoor temperature. Preventive maintenance allows qualified technicians to inspect your system, clean key components, and identify signs of wear before they become more serious—and more expensive—problems. It’s also much easier to schedule maintenance during the off-season than to deal with an unexpected breakdown in the middle of a summer heat wave or during the coldest days of winter. By planning ahead, you help protect your comfort while reducing the risk of losing heating or cooling when you need it most.
The Klimfax maintenance reminder program
Because we know it’s easy to postpone HVAC maintenance, Klimfax has created a seasonal maintenance reminder program. The process is simple: our team contacts you at the right time to schedule maintenance for your system, whether in the spring, fall, or winter, depending on your equipment and your specific needs. This program helps keep your system operating at peak performance while giving you greater peace of mind. As an added benefit, you’ll receive 10% off the cost of a regular maintenance service. It’s a simple way to make sure your HVAC system gets the attention it needs—without having to remember it yourself.
Why choose Klimfax for your heat pump or air conditioner?
Buying a heat pump or air conditioner isn’t just about selecting the right equipment. It’s also about choosing a team that can guide you, install it properly, and continue supporting you after the sale. At Klimfax, we understand that every home is different. The best solution depends on many factors, including your home’s size, age, renovation history, lifestyle, building type, equipment location, and the level of comfort you’re looking for. Our role is to help you find the solution that’s right for your home. We take the time to explain your options, answer your questions, and ensure you understand what truly protects your investment. By already offering 6 years of proper operation coverage, Klimfax goes beyond installation. We want every customer to feel supported, informed, and protected from the very beginning.
Conclusion
The new Legal Warranty of Proper Operation represents an important step forward for Quebec consumers. Although it will officially come into effect on October 5, 2026, Klimfax is already providing an equivalent 6-year proper operation warranty on eligible heat pumps and air conditioners. When you choose Klimfax, you benefit from expert advice, professional installation, ongoing support, and added peace of mind.
